Further steps towards compulsory redress scheme

Following the publication of proposals to improve the quality and regulation of the private rented sector in England (see Government Proposals to Improve Private Rented Sector), the Department for Communities and Local Government (“DCLG”) has now published its proposed conditions for setting up a redress scheme for letting and managing agents.

It is proposed that the redress scheme will allow agents to be investigated where they have not been clear about any issues relating to the tenancy. Tenants and landlords will be provided with the ability, under the terms of the scheme, to seek resolution of any letting and management issues. This would include payment of compensation.

The proposed conditions that will need to be met by agents are available to view here.

DLCG aim to bring the scheme forward for approval with a view to the Secretary of State approving schemes in January 2014. Agents and landlords therefore need to be aware of the proposals so that steps can be taken to join a redress scheme which is to become a compulsory requirement.



Leave a comment